Our services
Most of the houses we work on went up between 1978 and 2007, with the median build year sitting around 2003. That's the housing stock across the seven named areas of town, and it shapes what shows up in our trucks.
A lot of these garages still have their original openers - chain-drive units from the early 2000s that are starting to grind, skip, or just quit mid-cycle. Springs on doors from that era are also hitting the end of their cycle count, so broken torsion springs on double-car doors are one of our most common calls.
We work on springs, openers, cables, rollers, tracks, and panels. We replace doors outright when the frame is racked or the panels are rusted through past the point of a clean patch, which happens more on older sections of housing stock than the newer builds out toward the edges of town.
We don't do fencing, gutters, or general handyman work - just the garage door and the opener that runs it. If your door is doing something strange and you're not sure if it's a spring issue or a track issue, that's exactly the kind of call we want.
Get in touch
Call 1-901-414-4821. That's the number that reaches us, and it's the one to use whether the door won't budge, the opener is clicking but not moving, or a spring let go overnight and the door is stuck halfway up.
We're based at 1125 Schilling Blvd E in Collierville, TN 38017. That address is the shop, not a dispatch center - it's where the trucks start the day from before heading out to Collierville and the surrounding areas we cover, including Piperton, Germantown, Rossville, Arlington, Lakeland, Oakland, Gallaway, Lakes of Forest Hill, Buckingham Farms, Richwood, Gray's Creek, and Bennington.
If you're not sure whether your address falls inside our usual range, call and ask. We'd rather tell you straight than have you wait on a truck that's not coming.
Our team
The people who show up at your house are the ones who diagnose the problem and do the repair - there's no separate sales visit before the work gets scheduled.
On a torsion spring job, that means measuring the door, checking the drum size and cable condition, and replacing the springs matched to the door's actual weight rather than guessing at a standard size.
We see a fair amount of opener trouble on houses built in the late 1990s and early 2000s, since a lot of those units are reaching the point where logic boards fail or the drive gear strips. In those cases we'll tell you plainly whether a repair makes sense or whether the opener is old enough that replacing it is the better use of your money.
We're not going to sell a new circuit board into a unit that's going to have a different failure next year. We don't inflate the job to look busier than it is. If the fix is a fifteen-minute roller swap, that's what we charge for and that's what we do.
What to expect
When you call, we'll ask what the door is doing - not moving at all, moving unevenly, making a grinding noise, or reversing partway through the cycle. That tells us roughly what to bring before the truck ever leaves Schilling Blvd.
On site, we test the door under power first, then by hand with the opener disconnected, to separate an opener problem from a spring or track problem. We'll walk you through what we found and what it costs before any part gets replaced, not after.
One limit worth being upfront about: some parts, especially less common opener models or specific panel styles on older doors, aren't something we keep on the truck, and those jobs may need a return visit once the part is in. We'd rather tell you that up front than promise a same-day fix we can't back up.
Questions
Yes. We cover Piperton, Germantown, Rossville, Arlington, Lakeland, Oakland, Gallaway, Lakes of Forest Hill, Buckingham Farms, Richwood, Gray's Creek, and Bennington in addition to Collierville itself. Call 1-901-414-4821 and we can tell you quickly if your address is in range.
Depends on what's failed. If it's a sensor, gear, or remote issue, repair usually makes sense. If the logic board or motor is going on a unit that old, replacement is often the better value since a new board on an aging motor can fail again soon after.
Torsion springs are rated for a set number of open-close cycles, and most houses in this area have doors from the 1978-2007 build range, which puts a lot of original springs near or past that limit. They tend to let go suddenly rather than gradually, which is why it feels sudden even though it's been coming for a while.
Not always on the truck. Some panel styles and less common opener models from older houses in this area aren't something we stock, and those jobs sometimes need a short return visit once the part arrives. We'll tell you that up front rather than promise something we can't deliver same-day.
Ready when you are
Collierville Garage Door Pros repairs and installs garage doors, springs and openers in Collierville, TN and the surrounding area.
